Shipping policy

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Shipping rates are calculated at checkout based on destination and weight. Estimated delivery times:

Please note: Delivery times are estimates and may vary due to customs delays or unforeseen circumstances.

Once your order has shipped, you will receive an email with tracking information.

International orders may be subject to customs fees, import duties, and taxes. These charges are the buyer’s responsibility.

If a package is returned to us due to an incorrect address or failure to collect from customs, reshipping fees will apply.

For questions regarding your shipment, please email support@elan-mist.com.